Scanning is the very important part of securing and providing total protection by antivirus. As the need of the antivirus is growing every day due to many ransom attacks and virus attacks which have corrupted the important and confidential data of the users. Although Mac provides the most secure operating system to the users such as High Sierra and it also provides the security to the system against any malware attack. But nowadays, these attacks have are more common and they are usually through the internet surfing. So you if you also need real-time scanning while you surf through the internet then you should install Norton antivirus in your system which provides total security to the system while you surf online through real-time scanning and protection. But at sometimes the features of scanning does not work due to various permission and settings error and users face “scan error” & “at risk” while they try to scan through the Norton antivirus on their Mac devices. These technical errors have root causes and if users do not know the cause of any technical error they won’t be able to solve it. So in such cases, users should take help from the experts by dialing Norton support number toll-free. They can also deal with it manually if they followed the below provide steps correctly. In the same way, if you are facing similar issues then you can also read to resolve Norton error 8510105.
Steps to solve Scan Error” & “At Risk” on Norton in your Mac
Step 1: If the scanning does not work and the system shows “scan error” or “at risk” message then you have two options to fix this error. First is to run Norton LiveUpdate and if does not helps then you have to manually Norton Antivirus update the virus definitions in your system.
Step 2: To run the Norton LiveUpdate, you have to go to the “Apple Menu” bar and then click on “Go” and after that, you have to choose “applications” from the list.
Step 3: After you enter the “application” window you have to double-click on “Norton security”.
Step 4: Then in the “Norton security” main window you have to select “LiveUpdate”.
Step 5: The process will take time and will continue until no any other updates are available for your antivirus.
Step 6: When the process of LiveUpdate finishes you have to exit all the programs running on your Mac and then you have to restart the system.
Step 7: If the problem is still have not troubleshot then you have to update the Virus definition on your system.
Step 8: You have to go to the official website and download the “virus definition”.
Step 9: After downloading you have to double-click on the downloaded file to run it by following the on-screen instructions and the problem will get solved.
Call on Norton antivirus support number toll-free to get support
If you are still facing the problem and you are not able to troubleshoot then you should take help from the experts through Norton antivirus support number toll-free.